Orders And Returns

We are dedicated to providing a seamless and transparent shopping experience. Please review the following policies for orders and returns:

Order Policy
Order Processing:

Orders are typically processed shortly after payment confirmation.
Once your order is shipped, you will receive an email with the tracking information.
Order Changes or Cancellations:

Changes or cancellations can be requested soon after placing the order.
Please contact us at rachel@aroundthewinecooler.com  with your order details.
Return Policy
Eligibility for Returns:

Items must be unused, in their original packaging, and in good condition for a return.
Certain items, such as custom or clearance products, may not be eligible for returns.
Return Process:

Contact us at rachel@aroundthewinecooler.com  to initiate a return. Include your order details and reason for return.
Approved returns must be shipped to the address provided by our team.
Refunds:

Refunds are processed after the returned items have been inspected.
Original shipping costs are non-refundable.